1.  Section 1

Questions 1-10
Complete the form below using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

MINTONS CAR MART
Customer Enquiry

Make: Lida

Engine size: 

Model: Max

Type of gears:

Preferred color: blue

FINANCE

Customer wishes to arrange

Part exchange? Yes

PERSONAL DETAILS

Name: Wendy

Title:

Address: 20, Green Banks,  Hampshire, 

Post code: GU8 9EW

Contact number: (for only) 0798257643

CURRENT CAR

Make: Conti

Model: Name:

Year: 1994

Mileage: maximum 70,000

Color: metallic grey

Condition:

2.  Section 2

Questions 11-12

What TWO advantages does the speaker say Rexford University has for the students he is speaking to?

Questions 13-15
Complete the notes below. Write NO MORE THAN ONE WORD for each answer.

• When application is received, confirmation will be sent

• Application processing may be slowed down by

– postal problems

– delays in sending

• University tries to put international applicants in touch with a student from
   the same  who can give information and advice on

– academic atmosphere

– leisure facilities

– English and food

– what to pack

Questions 16-20
Choose the best alternative. 

16. The speaker says international students at UK universities will be

17. What does the speaker say about university accommodation on campus?

18. Students wishing to live off-campus should apply

19. The university accommodation officer will

20. With regard to their English, the speaker advises the students to

3.  Section 3

Questions 21-30
Choose the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Feedback Form

Course: Communication in Business

Course code: CB162

Dates: From to

Please give your comments on the following aspects of the course:


Good Points
Suggestions for improvement
Course organisation
–
– useful to have at beginning of course
– too much work in of the course - could be more evenly balanced
Course delivery
– good
– some sessions went on too long
Materials and equipment
– good
– not enough copies of key texts available
– need more computers
Testing and evaluations
– quick feedback from oral presentations
– marking criteria for oral presentations known in advance
– too much
– can we know criteria for marking final exam?
Other comments
– excellent .

4.  Section 4

 Questions 31-35
Complete the sentences below using NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

HOUSEHOLD WASTE RECYCLING

By 2008, carbon dioxide emissions need to be  lower than in 1990. 

Recycling saves energy and reduces emissions from landfill sites and .

People say that one problem is a lack of ‘'sites for household waste. 

Glass designed to be utilised for  cannot be recycled with other types of glass. 

In the UK,  tons of glass is recycled each year. 

Questions 36-40
Choose the table below. Write NO MORE THAN TWO WORDS for each answer.

Companies working with recycled materials

Material
Company
Product that the company manufactures
Glass
CLF Aggregates
material used for making
Paper
Martin's
office stationery
Paper
Papersave
 for use on farms
Plastic
Pacrite
 for collecting waste
Plastic
Waterford

Plastic
Johnson & Jones

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